Our People
A lot of us at RBH have been together a long time, which speaks volumes.
With over 100 team members based in our London and Glasgow offices and 1,900 employees in our hotels, we have the scale to deliver operational excellence.
THE EXECUTIVE TEAM
The RBH family is looked after by our Executive Committee and we're proud to have passionate hoteliers leading our business.
David Hart
Chief Executive Officer
David, who has been with RBH for more than 10 years in total and started working with the business in its early days, stepped into the role of CEO early 2021 having previously held the position of Chief Financial Officer.
A qualified Chartered Accountant, David is passionate about business strategy and planning, and aims to drive the business and the executive team into a new chapter with a clear focus on overcoming the challenges the hospitality industry faces whilst continuing to expand its portfolio of more than 45 hotels.
Susan Bland
Managing Director
Formerly Chief Operations Support Officer, Susan moved into the role of Managing Director in 2020 – in the midst of the COVID-19 pandemic.
With more than 20 years of industry experience – nine of which have been with RBH – Susan boasts a strong operational background coupled with unrivalled experience in HR and talent development and oversees all operations and commercial activity across the business.
Susan also holds the role of Chair of the Hospitality Employers Group (HEG), which is made up of some of the industry’s biggest global players.
Andrew Robb
Chief Financial Officer
Originally a Chartered Accountant with Deloitte, Andrew joined RBH more than 10 years ago, gaining experience in operational finance roles before moving into development and taking on the role of Chief Business Development Officer.
Following a restructure of the executive committee in late 2020 and early 2021, Andrew’s role has expanded, and he now holds the title of Chief Financial Officer, but continues to lead on strategic growth for RBH, as one of the industry’s most successful business development professionals.
As well as overseeing corporate financial matters for the business, he maintains clear focus on developing the company’s already growing portfolio of hotels under management.
Vibhu Gaind
Chief Information Officer
Vibhu has risen through the ranks of RBH, starting his career at the company’s very first hotel at Heathrow Airport which opened in the year 2000 – and is now widely recognised as one of the most experienced IT professionals within the industry, with a detailed knowledge of the sector as well as the impact technology has on it.
His experienced team of IT professionals provide 24/7 support as well as project management support for new-build hotels and rebrand projects – a unique skillset within third party management.
Gregor MacNaughton
Chief Technical Officer
Gregor, who has more than 18 years’ experience in the hotel industry, has always played a pivotal role within the RBH team. After initially spending eight years at RBH as Group Property Manager – a role he took up shortly after graduating with an MSc in Construction Project Management – he took up a role elsewhere in the industry.
Three years later, he returned as Group Capital Manager before being swiftly promoted to Director of Technical Services – most recently joining the ExCo in early 2020. During his time, he has contributed massively to the successful delivery of several key projects – including RBH’s 50th new build development in 20 years, Hampton by Hilton Manchester Northern Quarter, which opened in November 2020.
THE EXPERTS WHO BACK US
We are guided and governed by an experienced group of directors. These individuals bring a wealth of skills and expertise to the management of RBH.
With several directors currently or formerly operating at CEO, CFO and COO level of listed entities, RBH benefits from invaluable market experience and industry knowledge.
Our primary shareholders are RDI REIT and Tsogo Sun, with the remainder of shares held by a combination of management and high net worth individuals, all of whom have had hotel experience.
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