20th September 2021

This Autumn, representatives from the RBH team will be frequenting your screens at online events and making a live appearance to share their expertise at upcoming industry trade exhibitions.

If you have plans to attend, look out for our very own hotel management experts as they share insights from the past year and predictions for the year ahead, including:


Hotel 360 Expo – 28 September - Planning for expansion: when and how to invest

RBH’s Chief Financial Officer Andrew Robb will be talking as one of the show’s keynotes on the most important factors to consider when contemplating the expansion or redevelopment of a hotel, following the most turbulent year this industry has seen. From rigorous assessments of regional demand, competitor analyses and both short and long term booking trends, to looking at structural feasibility - when is a good time to invest in expansion, and when should you start to see a return on investment? Find out during his session!

Find out more and register here: https://www.hotel360expo.co.uk/speakers/


Independent Hotel Show – 4 October – How well do you know your guests?

At this year’s Independent Hotel Show, hosted at Olympia London, RBH’s Chief Information Officer Vibhu Gaind will be joining a ‘Through The Keyhole’ panel discussion on how you collect information from your hotel guests, but more importantly, how you translate that information to use customer data effectively. Vibhu will be sharing his expertise on the positive impact knowing your customers can have on business success.

Find out more and register here: https://www.independenthotelshow.co.uk/seminar-programme#/seminars/through-the-keyhole-how-well-do-you-know-your-guests


Hospitality Insights webinar – 5 October – Channelling Business

Though leisure travel has helped cushion the blow, there is worry that business travel may struggle to return to pre-pandemic volumes. Join our Group Director of Revenue Management Chris Martin as he virtually discusses how segmentation will impact the bottom line, addressing the cost of customer acquisition alongside a panel of other industry experts.

Find out more and register here: https://www.hospitalityinsights.com/event/5336/session/channelling-business