24th August 2018

RBH’s Susan Bland has been shortlisted for an industry ambassador accolade at the Caterer.com People Awards this autumn.

The company’s Chief Operations Support Officer has been named among eight finalists in the Ambassador to the Industry category at the awards from the UK’s largest hospitality job board.

Susan was nominated by her colleagues for her contribution to the management company and to the industry at large over the last 20 years.  

The first woman to take a seat on the RBH board and chair of the industry’s Hotel Employers Group (HEG), Susan has blazed a trail and garnered a reputation as a leading industry expert.

Starting her career in food and beverage training, before progressing to hotel and leisure management roles, she later took up a training role with IHG before moved into HR and progressing to the position of HR Director for RBH.

Vocal on key issues including Brexit, Susan has also helped solidify an industry-wide strategy to consolidate the UK hospitality labour market in her HEG post.

Elsewhere, she has pioneered CSR and health and wellbeing initiatives at RBH, including spearheading a six-figure fundraising drive for charity Make-A-Wish® UK.

Susan said:

It’s very humbling to be nominated by my colleagues for such a prestigious industry award.

I’m a big believer that we need to drive the change we want to see in the industry and it’s wonderful to feel that I’ve succeeded in making an impact.

It’s a tough category with some very fine hoteliers in the running for the Ambassador to the Industry award and, win or lose, I’m looking forward to the ceremony in October.”

The Caterer.com People Awards celebrates the finest hospitality employer programmes in recruitment, development and retention.  

Its panels of judges, all experts and innovators in the sector, judge entries across all 13 categories, with the tough task of deciding winners and shortlists.

The awards will take place at the Park Plaza Westminster, London on Monday 1st October.

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