21st January 2020

Martin MacPhail, our Director of Human Resources speaks on how he hopes to support the hospitality industry in effectively handling mental health concerns in the workplace.

At RBH, we recently formally signed an employer pledge with Time to Change – cementing our continued support of positive mental health for the teams working across our portfolio of 45 hotels.

By joining up with the growing social movement run by charities Mind and Rethink Mental Illness, we give ourselves a ‘roadmap’ to work with and we can utilise the invaluable help and resources it provides – underpinning a commitment to health and wellbeing which has been on the agenda at RBH for a number of years.

As an operator and employer in a 24/7, 365 day a year industry, we have a duty of care towards our teams as well as a strong belief in the paramount importance of having open lines of communication to uphold an open forum on mental health.

By signing the pledge, we are making a commitment to streamline our employee support initiatives in line with our four core values: acting with integrity, delivering operational excellence, having the ambition to continuously improve and showing care.

Our aim is to enhance a culture where colleagues have the confidence to speak openly about their feelings to any of their peers or our senior team. We also want to raise awareness of mental health to foster more understanding and empathy amongst colleagues to support positive attitudes towards mental health in the workplace.

Our vision is for all of us to make changes that can have an impact on our collective health and wellbeing at work and at home. We want all our teams to understand the importance of health and wellbeing and be aware of exactly how they can get involved and access the right tools and training to deliver this, and we are proud to say our enthusiastic teams are overwhelmingly in support of our formal commitment to supporting mental health at work.

RBH’s pledge to mental health in the workplace ensures a healthy work life balance. This plan allows continued encouragement of open conversations about mental health and more focus will be given to the support that is available. We also have an online library of resources available to all employees and a dedicated wellbeing section in monthly internal communications.

In upholding the pledge, RBH will build on existing commitments and initiatives around health and wellbeing. Teams will be encouraged to focus on areas for improvement with support from the wider team, this includes nutrition, active body, mindfulness, social and financial wellbeing.

Regular communication will be complemented by the introduction of new Wellness Action Plans to allow mental health to become a discussion point alongside personal and career development objectives. Mindfulness sessions at work-related conferences and events will also be introduced.

RBH is a driving force in the hospitality industry and by signing Time to Change pledge, we join the wide movement of over 450 organisations and enter the new year with a refreshed and renewed focus on our teams’ mental wellbeing.